Customer Service

Zhongtong Bus, in order to better serve our customers, is always pursuing the superior customer values and enduring competitive advantages.
During the process of establishing long-term strategic-partnership with our customers, we provide thoughtful pre-sale, in-sale and after-sale services to each of our customer. Additionally, by offering higher "customer values" than customers have expected, we further enhanced customers' trust and confidence to us.

Zhongtong Bus have established a complete and stable after-sales service system. The system, composed of an International Marketing Service Center, several Overseas Service Branch Offices and a number of Appointed Service Stations, will always try its best to provide in time service whenever and wherever.
What you need to do is to fill the form and then send the completed form to us. The left is in our responsibility and we will surely satisfy you by our timely responsiveness.

Bus Information Feedback Form
Form No.
Bus Model:
Distributor Name:
Serial No.:
Owner Name:
Date of Failure:
Running Mileage:
Malfunction Description
Measure for solving
Inquiry Form